PRIVACY POLICY

ADDITIONAL INFORMATION ON DATA PROTECTION

 

RESPONSIBLE “Who is responsible for your data treatment?”

Identity: EXTRAICE, S.L. with tax number B-91295212.

Legal representative: Adrian Ortiz Rivera

Address: Salteras (Seville), Pol. Ind. Los Llanos, c/. Extremadura 2.

Telephone: 955110357.

Email address: info@xtraice.com

 

PURPOSE “With what purpose do we treat your personal data?”

The personal data of the party or person concerned will be treated according to the following purposes and will apply as follows:

– Administrate and handle the registration on the website, to contact you and resolve any doubts caused by our services and products.

– Administrate and handle online shopping. We use the customer’s personal data to process and deliver your order, and to register and issue the invoice regarding your purchase.

– Handle and develop Web registrations to elaborate web using profiles. This profile will be based on the use of the clients personal information or user and the information of his web searches (products seen, sections visited, personal interests, etc.), with the purpose of offering this material, offers, services focused on his profile.

– Administrate the purchase or rental service of ice rinks. We use the customer’s personal data to proceed with the shipment and assembly of ice rinks, and in order to register and issue the invoice resulting from the service provided.

– Administrate and send information concerning promotions, new products, offers and other advertising communications of the products and services offered by Extraice, S.L., using electronic communications: email, sms, whatsapp, fax, LinkedIn, etc.).

– Posting photographs on the web www.xtraice.com and social media (facebook, twitter, instagram, Linkedin, etc.) of EXTRAICE, S.L., regarding ice rink installations. We post these perdonal details with the idea to inform on our products and services offered by EXTRAICE, S.L. and to get to know the result of the work done.

– Respond to any claim of rights, consultations and complaints.

 

“How long will we preserve your personal data?”

– The personal information provided for our services to be conducted and products to be sold, will be kept the time legally established. This period of time will increase, if the information is required for claims, payments due or other issues of interest.

– The data collected for forwarding commercial communications, will be preserved until the person concerned revokes his consent.

 

LEGITIMACY “What is the legitimate ground for the processing of your data?”

The legal basis for the treatment of your data is:

– Execution of the contract: the legal basis of the treatment of the personal data of the party concerned, collected for the purchase or rental service of ice rinks, is the execution of a sales or rental contract. In this sense, the party concerned is obliged to provide the data necessary for its execution. If these data are not provided, it will not be possible to carry out the purchase or rental service.

– Compliance with a legal obligation: the registration and issue of commercial invoices or services provided to our customers is based on a legal obligation.

– Interested party’s consent: The sending of commercial communications of products and services through electronic means, is based on the consent of the interested party. It is also based on this legal basis of consent, the management and delivery of online sales, the resolution of doubts and queries formulated through our website and other electronic means and the photograph publishing on our website or Social Media.

– Legitimate interest: personal information is treated according legitimity..

The creation of profiles by navigating the Web www.xtraice.com, by a registered user as well as every user that has provided their information with any other objective.

The creation of profiles with the finality of receiving exclusive sales, news and personalized information adapted to the interested party.

Automatic decisions will not be taken in regards to this profile.

Our legitimate interest consists of being able to guarantee that our Web remains safe, as well as helping Extraice, S.L. understand the needs, the level of satisfaction and expectation of users and , therefore, improve our services and products. All these actions are done with the goal of improving customer satisfaction and to ensure a unique web browsing and shopping experience.

 

RECIPIENTS “To which recipients will your data be communicated?”

The personal information of the interested party can be, legitimately communicated to the following recipients:

– Public administrations and organizations when a law requires it (IRS, etc), Post Office, companies that handle information that provide a service for Extraice, S.L. (IT services, transportation agencies, etc.)

– Internations data transfers, in case there are communications via Whatsapp:

WHATSAPP: Under the agreement EU-US Privacy Shield (agreement named “privacy protection shield´´ by which companies abide by in the U.S.A.) information available at: https://www.privacyshield.gov/list

– International data transfers, in case photos are posted on Social Media:

FACEBOOK, INSTAGRAM, LINKEDIN, TWITTER, Under the agreement EU-US Privacy Shield (agreement named “privacy protection shield´´ by which companies abide by in the U.S.A.) information available at: https://www.privacyshield.gov/list

– Other International Data transfers:

EXTRAICE, S.L. hires it’s virtual infrastructure according to a `cloud ́ model through GOOGLE LLC and under the agreement EU-US Privacy Shield (agreement named “privacy protection shield” by which companies abide by in the U.S.A. or what was also called safe port). Information available at: https://www.privacyshield.gov/list

 

RIGHTS “What are your rights when you provide us your personal data?”

Any person has the right to obtain confirmation about whether in EXTRAICE, S.L. his or her personal data is being treated or not.

Right of access, rectification and deletion: the persons concerned have the right to access their personal data, as well as to request rectification of inaccurate data or, if appropriate, request its deletion when, among other reasons, the data are no longer necessary for the purposes when they were collected.

Right of limitation: in certain circumstances, the parties concerned may request to limit the processing of their personal data.

Right of Objection: in certain circumstances and for reasons regarding their personal situation, the parties concerned may object to their personal data treatment. In that case, EXTRAICE, S.L. will no longer process the personal data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

When the processing of personal data is for direct marketing purposes, the party concerned has the right to object to the processing of their data, including the preparation of profiles based on their data for direct marketing.

Right to data portability: the party concerned may request the transfer of their data to another company responsible for the data, transfer that will only be done if the treatment is based on the legitimate consent, can be automated and the data transfer can be carried out from one company to the other and is technically possible.

Right to withdraw your consent, without affecting the legitimacy of the treatment based on the consent prior to its withdrawal.

Right to file a complaint to the SPANISH DATA PROTECTION AGENCY, when the person concerned has not obtained satisfaction while exercising his or her rights. Contacting the Controlling Authority, can be done through its website www.agpd.es.

To exercise these rights, the party concerned must contact: info@xtraice.es. Alternatively, the party or person concerned can also contact the SPANISH DATA PROTECTION AGENCY (www.agpd.es) to request information about these rights.

In order to process a request for exercising your rights, a proof of your identity can be asked by submitting a photographic copy of your ID card or passport.