{"id":66023,"date":"2020-05-19T06:59:21","date_gmt":"2020-05-19T06:59:21","guid":{"rendered":"https:\/\/xtraice.com\/?page_id=66023"},"modified":"2023-07-14T10:26:11","modified_gmt":"2023-07-14T10:26:11","slug":"general-sale-conditions","status":"publish","type":"page","link":"https:\/\/xtraice.com\/general-sale-conditions\/","title":{"rendered":"EXTRAICE SL GENERAL SALE CONDITIONS"},"content":{"rendered":"
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Seller:<\/u> Extraice, S.L., with registered office at Calle Extremadura 2, 41909, Salteras, Seville, Spain, registered in the Commercial Registry of Seville in Volume 3,797, Folio 41, Page SE-54668, 1st entry and bearing Spanish Tax Identification Code ESB91295212.<\/p>\n
Customer\/Buyer:<\/u> The natural person or legal entity who places an order with the Seller or signs a contract with the Seller for the delivery of goods or provision of services.<\/p>\n
Goods\/Products: <\/u>The items, materials, supplies and\/or services to be manufactured and\/or supplied by the Seller.<\/p>\n
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2.1. The Customer shall send the Seller the orders for Products in writing, specifying the type of Products, quantity and date of delivery requested.<\/p>\n
2.2. The order must be accepted by the Seller so that the agreement to sell the Products is understood to be finalised and binding. The Seller shall inform the Customer of the acceptance of the order within a maximum of 10 days after receipt of the order. Once an order has been accepted by the Seller, the Customer may not cancel it in whole or in part unless he reaches an agreement with the Seller on the conditions for the total or partial cancellation of the order.<\/p>\n
2.3. The Seller has no obligation to accept any order and therefore reserves the right to refuse it without any liability whatsoever arising in consequence.<\/p>\n
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\u00a0<\/strong>4.1 Unless otherwise expressly stipulated in the offer or acceptance of the order, the Seller guarantees the products it has supplied with regard to material, manufacture or assembly defects for a period of 2 <\/strong>years from the date of delivery of the same, except for the panels, which are specified in clause 4.3.<\/p>\n 4.2 The guarantee expressed in section 4.1 consists of the repair or replacement (at the Seller’s discretion) of the elements that have been recognised as defective, either due to material defects or manufacturing defects.<\/p>\n 4.3. In the case of PRO panels, the warranty is increased by 10 years in addition to the initial 2 years and in the case of LITE panels, the warranty is increased by 4 years in additional to the initial 2 years.<\/p>\n For the additional guarantee, the value of the panels will be depreciated according to the time the customer has had it and the time remaining on the guarantee.<\/p>\n Only in the case of replacement from the initial warranty, the customer must pay the depreciated amount of the material so that the company can send you new material with a new warranty.<\/p>\n 4.4 The repair or replacement of a defective item does not change the start date of the warranty period for the whole order, which will be the date indicated in section 4.1.<\/p>\n 4.5 Under no circumstances will the Seller be responsible for repairs carried out by personnel outside its organisation.<\/p>\n 4.6 In no event shall the Seller bear any costs or fees associated with the installation, reinstallation or replacement of materials, nor shall the Seller bear any transportation or shipping charges.<\/p>\n 4.7 The guarantee does not apply in the case of damage that is not directly attributable to the normal operation of the product, such as damage resulting from impacts, handling errors, interference or attempts by the Customer to interfere in the material\u2019s maintenance, repair or adjustments or any other modification made by the Customer. In addition, the following are excluded from the guarantee, which will also be considered expired: damage and defects originating from inadequate conservation or maintenance, incorrect or negligent storage or use, abusive use, use of unsuitable liquids and gases as well as inadequate flow or pressure, defective assembly, variations in the quality of the electrical supply (voltage, frequency, disturbances,…), modifications made without the Seller\u2019s approval, installations carried out or subsequently modified without following the technical instructions of the product and, in general, any cause not attributable to the Seller.<\/p>\n <\/p>\n 5.1. The sales prices of the Goods shall be those set out in the Seller’s offers and rates as communicated to the Customer. The corresponding taxes, in particular Value Added Tax (VAT), must be added to these prices.<\/p>\n 5.2. The prices shall be understood to include everything that the Seller must provide or make for the delivery of the Products in accordance with these General Conditions.<\/p>\n 5.3. The Seller may change the sales prices of the Products at any time. The increase in the sales price will not affect orders for Products in progress which have been previously accepted.<\/p>\n 5.4. In the event of total or partial non-payment of the price of the Goods, the amount due and unpaid shall accrue interest on arrears without the need for any notice of termination or notice from the Seller. Furthermore, the Seller shall be entitled to suspend or cancel outstanding deliveries of Products to the Customer until the order for which payment is due and payable is paid, or to require advance payment for any new order.<\/p>\n <\/p>\n \u00a0<\/strong>6.1 The Customer shall pay the price for each order of the Products by bank transfer before sending the goods.<\/p>\n 6.2 The formulation of a claim by the Buyer does not entitle the Buyer to any suspension or deduction in the promised payments.<\/p>\n <\/p>\n <\/p>\n <\/p>\n 9.1 Under no circumstances shall the Seller accept returns without prior agreement with the Buyer and the Seller’s signature and delivery of the return authorisation document.<\/p>\n In any case, the Buyer’s claims against the Seller must be made in writing and in a reliable manner.<\/p>\n 9.2 The Seller shall not accept returns of materials that have been unsealed from their original packaging, used, mounted on other equipment or installations, or subject to disassembly by anyone other than the Seller.<\/p>\n 9.3 Unless expressly agreed otherwise, the Seller shall not accept returns of products designed or manufactured specifically for the order.<\/p>\n \u00a0<\/strong><\/p>\n <\/p>\n Consequently, the Seller undertakes to: (i) to use the data to which it has access in accordance with the data protection regulations in force and exclusively to comply with the obligations under the contract, and (ii) not to communicate such personal data to third parties unless legally obliged to do so.<\/p>\n <\/p>\n \u00a0<\/strong>This contract constitutes the entire agreement between the parties and supersedes all documents, statements of intent, meeting minutes and guarantees that may have been made by or on behalf of each party not expressly included in this contract or order.<\/p>\n No modification, revision or extension of the terms herein shall be binding on the Buyer unless written by an authorized representative of the Buyer and approved in writing by the Buyer.<\/p>\n <\/p>\n The Seller reserves the right to assign the rights and obligations arising from these General Sale Conditions to third parties and to modify their contents with due publicity and at any time.<\/p>\n <\/p>\n \u00a0<\/strong>The Seller declares respect for society and for the individual, and that he works to implement policies that promote health, safety and care for the environment, firmly committed to the defence of environmental issues, convinced that it is not possible to develop quality business work without a rigorous commitment to protecting the environment around us.<\/p>\n <\/p>\n Unless otherwise agreed in writing, any agreement between the Seller and the Customer shall be governed by Spanish law, and any dispute or conflict between the two parties shall be arbitrated by the Courts of Seville (Spain).<\/p>\n <\/p>\n \u00a0<\/strong>All expenses and taxes arising from the execution, fulfilment or termination of this contract shall be borne by the Customer.<\/p>\n","protected":false},"excerpt":{"rendered":" EXTRAICE SL GENERAL SALE CONDITIONS THESE WILL ALWAYS PREVAIL OVER THE CUSTOMER’S GENERAL PURCHASE CONDITIONS Terminology Descriptions Seller: Extraice, S.L., with registered office at Calle Extremadura 2, 41909, Salteras, Seville, Spain, registered in the Commercial Registry of Seville in Volume 3,797, Folio 41, Page SE-54668, 1st entry and bearing Spanish Tax Identification Code ESB91295212.…<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yoast_head":"\n\n
Price<\/strong><\/h3>\n<\/li>\n<\/ol>\n
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Payment method<\/strong><\/h3>\n<\/li>\n<\/ol>\n
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Intellectual and Industrial Property and Compensation for Rights Claims<\/strong><\/h3>\n<\/li>\n<\/ol>\n
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Responsibilities<\/strong><\/h3>\n<\/li>\n<\/ol>\n
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Return of materials. Claims.<\/strong><\/h3>\n<\/li>\n<\/ol>\n
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Confidentiality<\/strong>\u00a0<\/strong><\/h3>\n<\/li>\n<\/ol>\n
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Processing of personal data<\/strong>\u00a0<\/strong><\/h3>\n<\/li>\n<\/ol>\n
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Non-Valid Nature of Prior Documents and Subsequent Variations<\/strong><\/h3>\n<\/li>\n<\/ol>\n
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Reservations<\/strong><\/h3>\n<\/li>\n<\/ol>\n
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Environmental Risk<\/strong><\/h3>\n<\/li>\n<\/ol>\n
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Applicable Law and Conflicts<\/strong><\/h3>\n<\/li>\n<\/ol>\n
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Expenses and Taxes<\/strong><\/h3>\n<\/li>\n<\/ol>\n