{"id":23108,"date":"2018-10-15T12:18:12","date_gmt":"2018-10-15T12:18:12","guid":{"rendered":"https:\/\/xtraice.com\/?page_id=23108"},"modified":"2019-03-18T12:01:36","modified_gmt":"2019-03-18T12:01:36","slug":"faqs","status":"publish","type":"page","link":"https:\/\/xtraice.com\/pt\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div class=\"wpb-content-wrapper\" id=\"wpb-content-root\"><p>[vc_row][vc_column]\n\t\t\t\t<p class=\"rs-p-wp-fix\"><\/p>\n\t\t\t\t<sr7-module data-alias=\"faqs_pt\" data-id=\"214\" id=\"SR7_214_1\" class=\"rs-ov-hidden\" data-version=\"6.7.58\">\n\t\t\t\t\t<sr7-adjuster><\/sr7-adjuster>\n\t\t\t\t\t<sr7-content>\n\t\t\t\t\t\t<sr7-slide id=\"SR7_214_1-195\" data-key=\"195\">\n\t\t\t\t\t\t\t<sr7-bg id=\"SR7_214_1-195-1\" class=\"sr7-layer\"><noscript><img decoding=\"async\" src=\"https:\/\/xtraice.com\/wp-content\/uploads\/2018\/10\/gelo-artificial-plastico.jpg\" alt=\"Pista de pl\u00e1stico Xtraice\" title=\"Pista de gelo de pl\u00e1stico\"><\/noscript><\/sr7-bg>\n\t\t\t\t\t\t<\/sr7-slide>\n\t\t\t\t\t<\/sr7-content>\n\t\t\t\t\t<image_lists style=\"display:none\">\n\t\t\t\t\t\t<img data-src=\"\/\/xtraice.com\/wp-content\/uploads\/2018\/10\/gelo-artificial-plastico.jpg\" width=\"0\" height=\"0\" data-dbsrc=\"Ly94dHJhaWNlLmNvbS93cC1jb250ZW50L3VwbG9hZHMvMjAxOC8xMC9nZWxvLWFydGlmaWNpYWwtcGxhc3RpY28uanBn\"\/>\n\t\t\t\t\t<\/image_lists>\n\t\t\t\t<\/sr7-module>\n\t\t\t\t<script>\n\t\t\t\t\twindow.SR7 ??={};SR7.PMH ??={}; SR7.PMH[\"SR7_214_1\"] = {cn:100,state:false,fn: function() { if (window._tpt!==undefined && window._tpt.prepareModuleHeight !== undefined) {  _tpt.prepareModuleHeight({id:\"SR7_214_1\",type:'hero',shdw:'0',gh:[530,530,438,333,205],gw:[1240,1240,1024,778,480],vpt:['100px'],size:{fullWidth:true, fullHeight:false},mh:'0',onh:0,onw:0,bg:{color:'{\"orig\":\"transparent\",\"type\":\"solid\",\"string\":\"transparent\"}'},plType:'0',plColor:'#FFFFFF'});   SR7.PMH[\"SR7_214_1\"].state=true;} else if(SR7.PMH[\"SR7_214_1\"].cn-->0)\tsetTimeout( SR7.PMH[\"SR7_214_1\"].fn,19);}};SR7.PMH[\"SR7_214_1\" ].fn();\n\t\t\t\t<\/script>\n[\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1535459018971{margin-top: 85px !important;margin-bottom: 0px !important;background-image: url(https:\/\/xtraice.com\/wp-content\/uploads\/2018\/07\/bg_style06.jpg?id=328) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column][vc_column_text]<\/p>\n<h1 style=\"text-align: center;\">Forneceremos as respostas que precisa para todas suas perguntas.<\/h1>\n<h3 style=\"text-align: center;\"><\/h3>\n<p>[\/vc_column_text][vc_tta_accordion shape=&#8221;square&#8221; c_position=&#8221;right&#8221; active_section=&#8221;1&#8243;][vc_tta_section title=&#8221;Posso utilizar patins convencionais?&#8221; tab_id=&#8221;patines&#8221;][vc_column_text]Sim.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;O que acontece com os riscos nos pain\u00e9is Xtraice?&#8221; tab_id=&#8221;rayaduras&#8221;][vc_column_text]<span style=\"font-weight: 400;\">N\u00e3o precisa de se preocupar com os riscos. Aparecem de forma homog\u00eanea e n\u00e3o afetam a apar\u00eancia, nem o funcionamento. Xtraice \u00e9 um material de alta densidade e os riscos s\u00e3o apenas superficiais, nada profundo. <\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;\u00bfPuedo utilizar Xtraice al aire libre?Posso utilizar os Pain\u00e9is Xtraice com mau tempo?&#8221; tab_id=&#8221;exterior&#8221;][vc_column_text]Sim, Xtraice j\u00e1 foi instalado ao ar livre com diversos climas, e pode ser utilizado em qualquer situa\u00e7\u00e3o climatol\u00f3gica. Gra\u00e7as a seu exclusivo tratamento de raios UV, voc\u00ea poder\u00e1 utilizar os p\u00e1ineis Xtraice de -80\u00baC a 100\u00baC sem varia\u00e7\u00f5es na cor do produto.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Que acontece com a neve?&#8221; tab_id=&#8221;clima&#8221;][vc_column_text]<span style=\"font-weight: 400;\">A chuva e a neve n\u00e3o danificam Xtraice. A \u00e1gua n\u00e3o afeta seu rendimento. O \u00fanico que deve ser feito em rela\u00e7\u00e3o \u00e0 neve, \u00e9 retirar o seu excesso da pista.<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Que tipo de manuten\u00e7\u00e3o deve ser feita?&#8221; tab_id=&#8221;mantenimiento&#8221;][vc_column_text]<span style=\"font-weight: 400;\"><a href=\"https:\/\/www.youtube.com\/watch?v=US4pIySlbeo&amp;t=4s\">Muito simples<\/a>: limpar o p\u00f3 e a sujidade do ambiente uma vez por dia com um aspirador de p\u00f3 ou uma vassoura. Cada 7 ou 10 dias fazer uma limpeza hum\u00edda com uma m\u00e1quina de limpeza de discos rotat\u00f3rios ou com uma m\u00e1quina de press\u00e3o de \u00e1gua. Utilize apenas sab\u00e3o de PH neutro.<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Quais s\u00e3o as condi\u00e7\u00f5es necess\u00e1rias do solo para instalar Xtraice?&#8221; tab_id=&#8221;condiciones&#8221;][vc_column_text]<span style=\"font-weight: 400;\">Qualquer superf\u00edcie plana, dura e nivelada \u00e9 suficiente. Poder\u00e1 instalar as nossas pistas de gelo sint\u00e9tico no cimento, madeira, asfalto, m\u00e1rmore, etc.<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Posso adicionar publicidade nas cercas?&#8221; tab_id=&#8221;publicidad&#8221;][vc_column_text]<span style=\"font-weight: 400;\">Claro, nossas cercas est\u00e3o desenvolvidas para poder adicionar qualquer tipo de publicidade nestas<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Como funciona o sistema de conex\u00e3o entre os pain\u00e9is de gelo sint\u00e9tico?&#8221; tab_id=&#8221;sistema&#8221;][vc_column_text]<span style=\"font-weight: 400;\">\u00c9 um <a href=\"https:\/\/xtraice.com\/pt\/gelo-ecologico\/\">sistema de macho e f\u00eamea<\/a> que, conta tamb\u00e9m com os pinos de uni\u00e3o que garantem a fixa\u00e7\u00e3o dos pain\u00e9is.<\/span>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Quanto tempo dura o produto?&#8221; tab_id=&#8221;duracion&#8221;][vc_column_text]<a href=\"https:\/\/xtraice.com\/pt\/blog\/quanto-dura-pista-gelo-sintetico\/\">A vida \u00fatil dos pain\u00e9is Xtraice<\/a> \u00e9 de 20 anos para a vers\u00e3o Pro e de 10 anos para a vers\u00e3o Lite. Xtraice fornece 12 anos de garantia para a vers\u00e3o Pro e 6 para a Lite.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Quanto tempo demora a entrega dos produtos?&#8221; tab_id=&#8221;entrega&#8221;][vc_column_text]Pode variar conforme a carga de encomendas do momento e o seu destino final para entrega, mas o tempo aproximado \u00e9 de 4 semanas. Caso precise do tempo exato,<a href=\"https:\/\/xtraice.com\/pt\/contato\/\"> entre em contato com nosso departamento comercial<\/a>, para avaliarmos seu projeto e fornecer uma resposta concreta.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Voc\u00eas produzem os pain\u00e9is Xtraice?&#8221; tab_id=&#8221;fabricantes&#8221;][vc_column_text]Sim, produzimos os nossos pr\u00f3prios produtos nas nossas infraestruturas em Espanha.<br \/>\n[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;\u00c9 f\u00e1cil instalar uma pista de gelo sint\u00e9tico Xtraice?&#8221; tab_id=&#8221;facilidad&#8221;][vc_column_text]<span style=\"font-weight: 400;\">Sim, n\u00e3o precisa de m\u00e3o de obra especializada. Contudo, enviamos um supervisor da Xtraice para sua <a href=\"https:\/\/xtraice.com\/pt\/gelo-ecologico\/\">primeira instala\u00e7\u00e3o<\/a>.<\/span>[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; el_class=&#8221;nospace_bottom nospace_top skew01 blanco productos_h&#8221;][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1532428659737{background-color: #9bb6d3 !important;}&#8221;][vc_single_image image=&#8221;23122&#8243; img_size=&#8221;full&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;23136&#8243; img_size=&#8221;full&#8221;][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1532429966168{padding-top: 80px !important;padding-bottom: 50px !important;}&#8221;][vc_column][vc_column_text]<\/p>\n<h4 style=\"text-align: center;\">Voc\u00ea ainda tem d\u00favidas? Entre em contato conosco e vamos trabalhar imediatamente com o seu projeto<\/h4>\n<p>[\/vc_column_text][vc_btn title=&#8221;OR\u00c7AMENTO&#8221; style=&#8221;custom&#8221; custom_background=&#8221;#9bb6d3&#8243; custom_text=&#8221;#ffffff&#8221; shape=&#8221;square&#8221; align=&#8221;center&#8221; link=&#8221;url:https%3A%2F%2Fxtraice.com%2Fpt%2Fcontato%2F|||&#8221; el_class=&#8221;btn_style01&#8243;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1535459018971{margin-top: 85px !important;margin-bottom: 0px !important;background-image: url(https:\/\/xtraice.com\/wp-content\/uploads\/2018\/07\/bg_style06.jpg?id=328) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column][vc_column_text] Forneceremos as respostas que precisa para todas suas perguntas. [\/vc_column_text][vc_tta_accordion shape=&#8221;square&#8221; c_position=&#8221;right&#8221; active_section=&#8221;1&#8243;][vc_tta_section title=&#8221;Posso utilizar patins convencionais?&#8221; tab_id=&#8221;patines&#8221;][vc_column_text]Sim.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;O que acontece com os riscos nos pain\u00e9is Xtraice?&#8221; tab_id=&#8221;rayaduras&#8221;][vc_column_text]N\u00e3o precisa de se preocupar com os riscos. Aparecem de forma homog\u00eanea e&hellip;<\/p>\n","protected":false},"author":12,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-23108","page","type-page","status-publish","hentry","description-off"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQs | Xtraice - Fabricante l\u00edder de gelo sint\u00e9tico<\/title>\n<meta name=\"description\" content=\"FAQs perguntas frequentes sobre Xtraice \u2013 Respondemos as perguntas frequentes sobre Xtraice\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/xtraice.com\/pt\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs | Xtraice - 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